Using Social Media Marketing to Promote Your Specialist Information Website

Before I get started, it is worth defining social media. It has become a widely used and abused term that means different things to different people.

My definition of social media is:

'online technologies and practises that people use to share their opinions, insights and experiences with each other. Information can be shared as text, images, audio or video via blogs, message boards, wikis, RSS, podcasts and social networking sites'.

At the heart of social media is the ability of individuals to interact with other people so that they feel involved and part of a community. A big part of this phenomenon is the activity of finding, sharing and recommending products, services, events and experiences to like-minded people. This is where social media crosses over with marketing.

Social media can be a great way to have your website promoted by word-of-mouth.

If you can get people to talk about and recommend your services to their peers, it is more powerful than any marketing you can buy. So how can you get started?

How Can You Make Social Media Work for You?

The good news is it is easy to start the process of using social media to promote your website.

1) Create a MySpace Page

MySpace (www.myspace.com) is the largest and best-known social network. Individuals create profiles about themselves and then invite similarly minded people to become their online friends. When someone becomes a friend, you can communicate with them and subtly direct them towards your own website.

Setting up your own page is simple and free. Go to www.myspace.com and follow the instructions. Put up a brief description about yourself and a link to a more detailed biography page on your own website. Remember, the goal of this page is to drive people to your own site so make sure you get plenty of links included without overtly promoting your website.

Spend an hour every week developing your site and building your list of friends. Invite relevant people to comment about your website.

2) Add Bookmarking Links to Your Article Pages

A big part of the social web is the ability for people to build lists of their favourite sites or articles. People with similar interests can then share their lists and benefit from other people’s recommendations. If your website has free content, you should make these articles easy to bookmark or add to favourites lists. There are a lot of internet sites that now host and share bookmarks. You can add links to these sites to your article pages.

There are two ways of doing this. You can go to each of the leading bookmarking sites and download their code and links onto your site. The ones that you should include are:

• Digg - www.digg.com
• Technorati – www.technorati.com
• Del.icio.us – www.del.icio.us
• Reddit – www.reddit.com

However, if you go this route it can be time consuming and you will omit many of the potential bookmarking sites. The alternative is to put a link to AddThis.com (www.addthis.com) on the foot of each page. This gives your users access to over 30 bookmarking sites.

3) Add an RSS Feed

RSS stands for Really Simple Syndication or Rich Site Syndication, depending on who you ask. RSS allows people to be notified every time new articles are added to your website so they can keep up to date with your content.

Ask your developer to create some RSS code for your website and then put a link on all of your pages to the RSS code page. The link should be a small orange rectangle with the letters RSS in white.

Publish your RSS feeds at Feedburner (www.feedburner.com) to encourage distribution and interest.

4) Email to a Friend

Enabling people to easily email an article to a friend is not typically bundled under the heading of social media marketing, but in my view it is another way to encourage people to share and recommend your content. Add an ‘Email a Friend’ link to all of your content pages.

5) Add a Forum

Having a Forum on your website is a great way of building a community around your subject area. Monitoring the forum will both give you a chance to understand what people are discussing and promote your expertise by adding your own comments.

The downside of a forum is it does need to be carefully managed. You need to allow people to make negative comments so they don’t feel they are being censored, but you have to stamp out aggressive behaviour, personal insults, spam and meaningless rubbish. This can be time-consuming work, so don’t bother with a forum unless you have the time to do it properly.

Non-technical people can pay to use vBulletin (www.vbulletin.com). More technical people can use a free opensource solution such as PHPBB (www.phpbb.com).

You can register your forum with BoardTracker (www.boardtracker.com) to make it easier for people to find.

6) Create How-To or Product Review Videos

It has never been easier to create short videos that can demonstrate your expertise. How-to videos are very popular. For example, if your website is about Making Money on eBay, you could create a short video on “How to Take Perfect Photos for Your eBay Listings”. Make sure you have your website URL on the opening and closing sequence of your video to promote your website.

Post your videos on YouTube (www.youtube.com) and Google Videos (http://video.google.com/). Give it a catchy title and teaser to get people interested. Also link to the videos from your own website.

7) Share Your Photos

If you have photos related to your subject area, post them on photo sharing websites such as Flikr (www.flikr.com) and PhotoBucket (www.photobucket.com). For example, if your website is about steam trains, take a camera to your next steam train show and post the pictures on these sites. People searching for steam train images are likely to try these sites. They can then follow the link on the photo to your website. P.S. Remember to include links back to your own site from the images.