Transform your operations with SubHub’s membership management solution. SubHub can apply its membership expertise to help your organization:

• Reduce costs
• Gain efficiency
• Eliminate confusion
• Increase member retention
• Generate revenue from members and non-members

SubHub understands what your organization needs to make the most of its membership data, while making it simple for staff to manage.

The Challenge

Chances are your organization has an existing website and member database already. If you’re like many organizations, however, back-end processes aren’t well integrated.

It may be difficult to assign individual members to their parent organization, or to track what items they’ve purchased and events they’ve attended. It may be challenging to update a member’s payment history. Years of valuable historical data may not be easy to browse and search.

In the absence of efficient back-end member management, staff are forced to do things manually — increasing the risk of errors, increasing costs, heightening staff frustration and leaving little time for more valuable activities.

The Solution

Since 2005, SubHub has specialised exclusively in building membership websites. A membership solution from SubHub brings together a number of elements to transform the way your organization operates. These include:

Member Management

Manage your member list using a robust relational database with an easy user interface. SubHub builds on PHP and MySQL to enable your organization to easily manage member activity. Associate individual members with their parent companies and organizations. Link to a member’s transaction history and event attendance. Assign various levels of roles, responsibilities and member groups.

Legacy Data Migration

Derive more value from your years of content and member data. SubHub can import your historic content, making it newly browseable and accessible.

Content Management

Publish content as text, image, video, PDF and other formats. Easily create and change site menus and navigation. Schedule content for future publication. Limit selected content to members-only. SubHub are content management experts.

Powerful Search

SubHub uses Apache Solr to make your organization’s content fully and instantly searchable, across content types — web pages, PDFs, Word docs and more. Your archival content can find new life and new relevance for your members. Current content can be more easily found.

Billing and Payment

Take one-time or recurring payments via credit card, bank transfer or PayPal. Generate invoices and record payments. Export transaction data for accounting and reconciliation. A SubHub solution means no more manual recording of payments and generation of invoices.
E-Commerce
Transform your operations with SubHub’s membership management solution. SubHub can  apply its members
An integrated shopping cart makes it easy to sell anything to website visitors — from digital downloads to branded items such as mugs, t-shirts, books and more.

Design

SubHub offers complete flexibility to create a website design consistent with your organization’s brand identity. A member of our design team can work with you, or you can use your own designers. SubHub’s membership website solutions are built using open web standards.

Reporting

SubHub membership solutions offer a range of reporting options. Receive thorough reports on website traffic, member activity and transaction history — enabling your organization to make better-informed decisions.

Hosted and Managed

All SubHub solutions are hosted and managed — no need for your team to deal with hosting, serving, backups, monitoring and system administration. SubHub looks after it all for you.

Support

SubHub is dedicated to providing great support. A dedicated account manager keeps on top of all issues, from the initial build to ongoing maintenance and future expansion. Your account manager is always just a phone call or email away.