A membership website is only as good as the premium content. Profitability comes from renewals and members only renew if they love the content.
- Highly relevant to the audience, in both content and the tone in which it is presented.
- Exclusive and unique – Try to ensure that your audience cannot get the information you provide anywhere else.
- Frequently updated - Ideally, a site should be updated everyday. Of course, this will depend on the nature of the content, but you must ensure your members have a reason to keep coming back to the site.
- Current - Make sure your content is right up to date. If you give people yesterday's news, they will seek current news elsewhere.
- Punchy – People read 40% slower on the web so get straight to the point. Keep it easy to read.
- Factual and accurate – Free information on the web is infamously inaccurate. Members pay to get factually correct data
- Easy to read – Use simple words, short sentences, short paragraphs, sub-headers and lots of white space.
- Make it personal – Write in your personal style and tone. Members are buying into you and your expertise. You are the site's brand.
- Variety is the spice of life! – Keep the content fresh, dynamic and exciting. Try new ideas and watch the web stats to see what members like.
- Use images – A page that is a pleasure to look at is more likely to be a pleasure to read.
- Involve your members – Give your members a chance to interact with you. Allow them to rate an article or leave their comments. You get feedback, they feel involved.
- Make it easy to print – Many people still like to print articles to read, so make printing easy (and don’t cut the edges off printed pages, it drives people mad!).