SubHub Frequently Asked Questions

How does this work?

Create a trial site here, and test out the platform features to see if SubHub is a good fit for you. We are on hand to help you get familiarized with how the features work and also offer some tips and suggestions along the way - to ensure you get the most of out of SubHub. The trial sites come with all our features set up and ready to be used - you just won’t be able to take payments or allow members to sign up.

Once you are happy that SubHub is the right platform for you, upgrade the site via your control panel. After your payment is processed your site will change from ‘trial’ to ‘cloud’ so all your hard work will be saved and your site will be ready to launch!

 

Do I need a credit card to sign up?

No, SubHub’s 14-day trial is free. There's no credit card required. When you’re ready, you can upgrade through the control panel at any time.

 

Do I need another web host?

No. SubHub is fully-managed cloud hosting, ensuring your website remains available at all times. (should we mention security and SSL certificate?)

 

Are there any transaction fees?

SubHub’s hosting plans are flat-rate billed monthly or annually. The only transaction fees you would incur are from your third-party payment provider. Visit Stripe and PayPal for their payment processing rates.


Can I use my own domain name?

Yes. You can use a custom domain that you have purchased from a domain registrar like GoDaddy.

 

Can I switch hosting plans?

Absolutely. You can upgrade or downgrade your plan at any time.

 

Can I use my own domain name?

Absolutely. You can upgrade or downgrade your plan at any time.

 
Can I offer online courses?

With SubHub you have the ability to create online courses and charge for them. The delivery of these courses can be scheduled on a daily, weekly or monthly basis.

 

Can I charge for membership and courses?

You can charge one-time payment or recurring subscription fees for access to the content of your SubHub website. Secure usernames and passwords are created when a member subscribes.

 

I’ve never had a website before, does that matter?

Absolutely not, the SubHub platform is perfect for both rookies and experts. We would suggest that if you are a little nervous about getting started, book a support call with our team who can give you a quick SubHub crash course.

 

How do I cancel my trial?

Your trial will automatically expire after 14 days and then be deleted after 30 days.

 


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